Why You Should Get Involved

Share your love for our community and reap the benefits.

  • Boost Local Tourism: Enhance your knowledge of Cumberland County's unique attractions and history, helping to attract and engage visitors, which supports the local economy.

  • Community Pride: Gain a deeper appreciation for your city and become a proud ambassador, fostering a stronger sense of community and pride among residents.

  • Personal Growth: Develop valuable skills in communication, hospitality, and local expertise, enhancing your personal and professional development while making a positive impact on your community.

Course curriculum

    1. Student Walkthrough

    2. Welcome, we are so thrilled you are here!

    3. Course Objectives

    4. Completion Benefits

    5. Welcome Survey

    1. What is a Destination Marketing Organization

    2. Why Promote Tourism

    3. Tourism Impact Facts

    4. Tourism Impact Figures

    5. Tourism Impact Exercise

    6. Meet the Distinctly Fayetteville Team

    7. Cumberland County Knowledge

    8. Fayetteville, Spring Lake, Hope Mills and Beyond

    9. Join The Discussion

    1. Destination Sizzle Reel

    2. Importance of Authentic Local Experiences

    3. Things To Do - Local Experiences

    4. Explore Things To Do

    5. Things To Do

    6. Dining Sizzle Reel

    7. Restaurants and Bars

    8. Explore Restaurants & Bars

    9. Recommend Great Restaurants

    10. Calendar Of Events

    11. Explore Calendar of Events

    12. Places To Stay

    13. Explore Places To Stay

    14. Cumberland County Fun Facts

    1. Introduction

    2. Understanding Visitor Expectations

    3. Key Elements of a Welcoming Experience

    4. Key Elements of a Welcoming Experience

    5. Building Rapport and Connection

    6. Handling Challenging Situations

    7. Empowering Stakeholders to Make a Difference (Text or Video)

    1. Closing Survey

    2. Next Steps & Stay Involved

About this course

  • Free
  • 37 lessons
  • 0 hours of video content

Discover your potential, starting today